As the economy begins to slowly re-open, businesses will find themselves in new territory when it comes to safety measures. Many requirements have been introduced to help ensure the health and safety of staff and customers.

Below is a list of information that may be useful to business owners as they prepare to accept customers:


Guidance for Businesses and Workplaces - KFL&A Public Health

Guidance for businesses and workplaces in KFL&A on how to reopen safely.

Watch webinar recording from KFL&A Public Health on how to safely open your business (May 26, 2020)

View slide deck prepared by KFL&A Public Health (May 20, 2020)

If your business has specific questions for KFL&A Public Health related to infection prevention and control (IPAC) email or phone 613-549-1232 (choose option 6)

Ministry of Health: Guidance for Essential Workplaces

Provides prevention advice (hand hygiene, respiratory etiquette, physical distancing, etc.). Also provides details about curbside pickup best practices.

Workplace PPE Supplier Directory

Review a list of companies that sell personal protective equipment (PPE) and other supplies to keep your employees and customers safe from COVID-19.

Ontario Back to Business Kit

The Canadian Federation of Independent Businesses have put together information and tools to
help you to get back to business.

Guidance Document - Opening Your Business Safely

A guidance document developed through consultation and review of industry best practices, available health and safety resources and input from various industry professionals.

Tips for Retail

Offers health and safety tips and good practices for retailers

Tips for Curbside Pick Up

Guidance on Health and Safety for Curbside Pickup and Delivery

Government of Ontario: Resources to Prevent COVID-19 in the Workplace

Guidance from the Ministry of Labour, Training & Skills Development in the following sectors: construction, food processing, restaurant & food services, agriculture, manufacturing, long term care. Also guidance from healty and safety associations.

Government of Canada: Canadian Centre for Occupational Health &Safety

Individual sector-based pandemic tip sheets for: daycares, transportation, construction, retail, manufacturing, food processing, restaurants & food services, agriculture, etc.

Government of Canada: Advice for Essential Retailers

General awareness resources about Coronavirus, including infographics about how to watch for symptoms as well as cleaning and disinfecting public spaces.

Government of Canada: Risk-informed Decision-making Guidelines for Workplaces & Businesses

Risk mitigation strategies for businesses based on customer demographics, service type, and location.

Public Health Ontario: Cleaning & Disinfecting in Public Settings

Guidance on cleaning and disinfection of public settings and workplaces in Ontario.

KFLA Public Health: Prevention for Workplaces & Multi-Unit Dwellings

Information to assist workplaces, including multi-unit dwellings essential service retailers and lodging providers.

KFLA Public Health: Guidelines for Businesses & Workplaces

Information about physical distancing, infection prevention, cleaning and other resources.

Storefront Window Signage

Click images to download and print for your storefront window.

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KFL&A Public Health Signage 

Click images to download. Large signs can be manufactured by local print shops.

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More Signage from KFL&A Public Health