1. “My mother could not be in any other facility that would meet all her needs so graciously.
  2. “Dad is happy with the attention and care given to him, and he has coped with recent health challenges thanks to the encouragement and care shown by all of the staff.”
  3. I could not have chosen a better care facility - the staff are wonderful as I always know Mom is safe and well cared for.”
  4. “Lilac Knoll has its own fenced-in yard, with a walking path, vegetable garden, flower boxes and lovely gazebo with nice furniture. My mom particularly enjoys the yard.
  5. “I am very impressed with JPC in all aspects with regards to level of care, friendliness and availability of staff (even on weekends), the programming/events and the cleanliness of the facility.”
  6. “The nursing care is very involved in making sure they provide my Mom with the best care.”
  7. “The empathy and sincere caring of all staff to the residents, the pleasant manner and interaction the staff has with the resident and respective family members…”
  8. “The staff are always more than willing to help and to answer any questions I ask. There is great peace of mind for me to know that Dad is being looked after so well. So thank you.”
  9. One of the best homes in Ontario. Environment is lovely, family atmosphere. Mom feels like some of the staff are like ‘extended family’.”
  10. The staff has been very kind and so helpful in assisting me to dining, etc., by means of wheelchair and walking with me until I can walk without help. I am very thankful for this. Thanks for the nurses in charge and the neverending care with a smile they pass on to us.” - Resident
  11. My mother's nutritional health has done very well since she has been at this facility. I am very pleased. I feel the smaller dining area is good for her. My mother seems to enjoy the activities she participates in, although she may not remember later. The staff have told me she participates in a lot of activities. She has really improved socially.”
  12. “There are lots of places to take my mother and lots of little areas to sit and visit. We love the gardens when we can sit out and enjoy the flowers.”
  13. “I guess it is the caring and friendliness of all staff that I have encountered. They are intuitive and try to do what is best for mom at all times. I have complete confidence in the care she is receiving and feel very lucky to have placed her at the John Parrott Centre.”
  14. “You always took the extra time to explain to my mom, to make sure she was comfortable, and that she was dressed in a certain way. That extra time you spent doing Mom’s hair may have put you behind - but you did it anyway. It is all these kinds of things that make you stand out…”
  15. “I want to thank everyone for the care and love my mom received from you...she always treated it as her home. She was always proud to have guests visit her because it was so lovely. It made not being in her own home a pleasant alternative. Even when Mom was not herself at times, your patience and concern was heartfelt... You made the distance I was from her more reassuring, as I knew she was in good hands.”
  16. “We would like to thank you for all your exceptional care, kindness, support and love for Dad. We always felt Dad was in “good hands” and well looked after, you kept us well informed of his condition and treatments... You were always very patient when he was “disoriented” and became argumentative. The love and affection demonstrated during his final moments have made this difficult time easier.”
  17. “We will always be grateful for the care, compassion, respect and dignity shown to our mom as she travelled down the Alzheimer’s Road. She could not have been in a better environment. You not only took care of Mom’s needs, but you became a second family to our Dad. We will always remember the people who made the last years of Mom’s life as comfortable as could be.”
  18. “There are no words to express how thankful we are for the loving care you gave our mother.  It was comforting for us to see that this was truly her home.”