Ask your visitors to come between 8 a.m. and 9 p.m. as, outside of those times, the doors are locked to keep you safer. You can make arrangements for after hours admittance if necessary.

Colds and flu are not good for the residents so please ask your guests to reschedule their visit if they’re sick.

You can go see your friends and family outside the home too. Just let the Nursing staff know and sign out at a Nursing Team centre. If you’re coming in after hours, ring the bell so staff can let you in (the entrance is locked then).

Staying away overnight? Let the Nurse know ahead of time so your medication is ready for you to take.