“We engage and support people who come to us in their moments of need and help them find their own workable solutions.  We do this by providing services and resources to individuals and families who are eligible or by doing our best to connect others with agencies that may be of assistance”

Prince Edward-Lennox & Addington Social Serivces (PELASS) Values

Caring

We care about people.  We demonstrate this care by listening, sharing, collaborating and seeking to understand others, needs, goals, perspectives and potential paths.  It is foundational to building respectful, effective and trusting relationships

Collaboration

We value collaboration with staff, participants/clients, and partners.  It allows us to tap into resources, knowledge, experience and ideas that generate the best possible outcomes.  Collaboration is the soil in which engagement and creativity flourish

Potential

We seek out and nurture the positive potential in every person.  People and groups achieve their potential in different ways and at different rates.  We build on the experience and assets that reside in every individual or group

Informed Choice

We provide clear, comprehensive and understandable information to help each other make informed individual and group choices.  We believe that self-determination promotes self-respect, commitment, engagement and accountability

Determination and Patience

In our everyday dealings as well as in the face of adversity, we act with determination and perseverance to help recognize and make use of potential to reach goals or best possible outcomes

Celebrate Successes

We celebrate small and large successes, recognizing risks taken, efforts made or results.  This appreciation gives us the energy, grounding and balance needed as we invest our time and efforts in helping and caring for others and ourselves

Accountability

We believe in mutual accountability as we commit ourselves to serve effectively within the context of our mandate